FAQ
Frequently asked questions
- FAQ - What guests see online
- Can I receive points for stays prior to my sign-up date?
- How do room upgrade redemptions work?
- How do I get points credited for a missing stay?
- Can I share my account with another person?
- How will you use the credit card and personal information I provide to you?
- How long does my Coast Rewards membership remain active?
- Can I be reimbursed for my points once I’ve redeemed them?
- How do I notify Coast Hotels of updates to my contact information?
- Can I give my earned rewards to someone else?
- How do I redeem my points?
- How do I sign up to receive exclusive member offers?
- How do I keep track of my account activity?
- What does my online Coast Rewards account allow me to do?
- What is “Preferential Treatment” and how do I receive it?
- Can I choose to receive Aeroplan Miles, Alaska Airlines Miles or More Rewards points instead of Coast Rewards points?
- What can I redeem my points for?
- If I book through a third party online reservation service do I receive Coast Rewards points?
- How do I ensure my reservations qualify for Coast Rewards points?
- How do I become a Silver, Gold or Platinum member?
- What are the benefits of Coast Rewards?
- How do I earn Coast Rewards points?
- Does Coast Rewards membership cost anything?
- Do I receive a membership card when I sign up to the program?
- How do I become a Coast Rewards member?