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  1. Coast Hotels Help Desk
  2. Coast Rewards
  3. FAQ

FAQ

Frequently asked questions

  • FAQ - What guests see online
  • Can I receive points for stays prior to my sign-up date?
  • How do room upgrade redemptions work?
  • How do I get points credited for a missing stay?
  • Can I share my account with another person?
  • How will you use the credit card and personal information I provide to you?
  • How long does my Coast Rewards membership remain active?
  • Can I be reimbursed for my points once I’ve redeemed them?
  • How do I notify Coast Hotels of updates to my contact information?
  • Can I give my earned rewards to someone else?
  • How do I redeem my points?
  • How do I sign up to receive exclusive member offers?
  • How do I keep track of my account activity?
  • What does my online Coast Rewards account allow me to do?
  • What is “Preferential Treatment” and how do I receive it?
  • Can I choose to receive Aeroplan Miles, Alaska Airlines Miles or More Rewards points instead of Coast Rewards points?
  • What can I redeem my points for?
  • If I book through a third party online reservation service do I receive Coast Rewards points?
  • How do I ensure my reservations qualify for Coast Rewards points?
  • How do I become a Silver, Gold or Platinum member?
  • What are the benefits of Coast Rewards?
  • How do I earn Coast Rewards points?
  • Does Coast Rewards membership cost anything?
  • Do I receive a membership card when I sign up to the program?
  • How do I become a Coast Rewards member?

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