Miles and Policies

Miles Equivalent: 200 miles per night

  • Use TravelClick for manually adding miles 
  • Only retroactively credit miles up to 6 months prior to the request date (anything past 6 months must be approved by Amy or Naghmeh and also emailed to Amy for billing purposes)

When Crediting Miles:

  • All miles credited are irreversible

Things to Remember:

  • Please advise guests that it will take up to 2 weeks for miles to accurately reflect on their online accounts
  • Ensure that there are no spaces between the digits of the Hawaiian Airmiles number in HC and TravelClick
  • If miles are credited to the wrong account in TravelClick, do not redeem these miles.  Simply add the correct number in HC, wait for the information to sync with TravelClick, then post miles manually


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk